Privacy Policy for Directorlab Tree Service

Last updated: October 2026

This policy explains what Directorlab Tree Service ("we", "us") does with your information when you browse directorlab.garden, call the number listed on this site, or send us a form. It is a general template, not legal advice.

What Information We Gather

Some details come straight from you. If you call or fill out a form, you may share your name, phone number, email address, location, and notes about your tree or property.

Other details are picked up automatically while you use the site. These include your IP address, your browser and device type, the pages you look at, and the time of your visit. Calls to the number on this site may be tracked, and some may be recorded, for quality and billing purposes.

Why We Use Your Details

We use the information to:

• Match you with an independent tree removal provider who serves your area
• Hand your request details to that provider so they can reach out and set up a visit
• Reply to your questions and messages
• See how people use this website and our phone lines
• Make the site and the service better
• Follow the law and stop fraud or misuse

Who Receives Your Details

Directorlab Tree Service is a referral service. When you ask for help, we pass your contact details and request information to one or more independent providers or marketing partners so they can contact you. These providers are separate businesses, and each has its own privacy practices.

We may also share information with companies that help run this site and our phone systems, such as hosting, analytics and call-tracking services. We may disclose information when the law requires it, or to protect our rights.

We do not sell your personal information for money. Some laws count sharing with marketing partners as a "sale" or "share." Where those laws apply, you may be able to opt out.

Cookies and Analytics

This site may use cookies and similar tools to learn how visitors move around it. You can control cookies in your browser settings. Blocking them may change how some parts of the site work.

Your Choices and Rights

Depending on where you live, you may be able to ask to see, fix or delete your personal information, or to opt out of certain sharing. To make a request, email contact@directorlab.garden. We may need to confirm who you are before we act on it.

Security and How Long We Keep Data

We take reasonable steps to protect your information. Still, no way of sending or storing data is completely secure. We hold on to information only as long as we need it for the reasons above, or as the law requires.

Children

This site is not meant for children under 13. We do not knowingly collect personal information from them.

Updates to This Policy

We may change this policy from time to time. The date at the top shows when it was last changed.

Contact

Have a question about this policy? Email contact@directorlab.garden.